# Tekkr — full site content --- --- > Every page on tekkr.io rendered as Markdown, concatenated. Individual pages are also available by appending `.md` to any page URL. --- --- # AI Transformation Agency & Adoption Platform URL: https://www.tekkr.ai/ Your AI Transformation Partner # AI Transformation for Teams with Ambition Most AI Transformation initiatives stop after getting AI licenses. We embed operators that have worked with Europe's fastest-growing AI companies directly into yours - mapping high-impact AI use cases, driving adoption, and building the agents and automations you actually need. [Book an AI Transformation Session](https://www.tekkr.ai/#book-a-call)[See Solutions](#solutions) Today AI licenses rollout, scattered use cases Tekkr FDE-driven End-to-End AI Transformation After AI-first operations and deployed internal agents - ![Parloa](https://www.tekkr.ai/images/logo-customer-parloa.svg) - ![Plancraft](https://www.tekkr.ai/images/logo-customer-plancraft.svg) - ![Orbem](https://www.tekkr.ai/_next/image?url=%2Fimages%2Flogo-customer-orbem.webp&w=256&q=75) - ![Workpath](https://www.tekkr.ai/images/logo-customer-workpath.svg) - ![Forto](https://www.tekkr.ai/images/logo-customer-forto.svg) - ![Vimcar](https://www.tekkr.ai/images/logo-customer-vimcar.svg) - ![HelloPrima](https://www.tekkr.ai/images/logo-customer-helloprima.svg) - ![FoodForecast](https://www.tekkr.ai/_next/image?url=%2Fimages%2Flogo-customer-foodforecast.webp&w=256&q=75) - ![Start2 Group](https://www.tekkr.ai/images/logo-customer-start2group.svg) - ![Gateway Factory](https://www.tekkr.ai/images/logo-customer-gateway-factory.svg) - ![Zauber](https://www.tekkr.ai/images/logo-customer-zauber.svg) - ![Parloa](https://www.tekkr.ai/images/logo-customer-parloa.svg) - ![Plancraft](https://www.tekkr.ai/images/logo-customer-plancraft.svg) - ![Orbem](https://www.tekkr.ai/_next/image?url=%2Fimages%2Flogo-customer-orbem.webp&w=256&q=75) - ![Workpath](https://www.tekkr.ai/images/logo-customer-workpath.svg) - ![Forto](https://www.tekkr.ai/images/logo-customer-forto.svg) - ![Vimcar](https://www.tekkr.ai/images/logo-customer-vimcar.svg) - ![HelloPrima](https://www.tekkr.ai/images/logo-customer-helloprima.svg) - ![FoodForecast](https://www.tekkr.ai/_next/image?url=%2Fimages%2Flogo-customer-foodforecast.webp&w=256&q=75) - ![Start2 Group](https://www.tekkr.ai/images/logo-customer-start2group.svg) - ![Gateway Factory](https://www.tekkr.ai/images/logo-customer-gateway-factory.svg) - ![Zauber](https://www.tekkr.ai/images/logo-customer-zauber.svg) ## Move past AI adoption, to AI delegation. With a partner who's been there. Companies like yours have the ambition to move fast with AI, but getting started is the hardest part. We are there with you from start to finish: from AI Adoption Strategy design, to deploying dedicated FDEs for your bespoke use cases. ![Configurato Agent chat interface](https://www.tekkr.ai/_next/image?url=%2Fimages%2Fwireframe-chat.webp&w=1920&q=75) ## AI moves fast. So should you AI Transformation shouldn't be a multi-year project with unclear owners. We can take your team from scattered, ad-hoc AI usage to fully measured, AI-forward operations. ### Adoption & Enablement Strategy We identify what should be delegated to AI across your organization, and where the gaps are today. ### Agent Building Our forward-deployed engineers design and build the agents for your highest-value use cases. ~10 days to first deployment. ### Deployment Agents go live in production, embedded in real workflows — not a pilot sandbox. ~1 month to production agents. ### Observability & Operations Usage, cost, and quality stay visible long after go-live. ## Our Forward-Deployed AI Engineers and Operators Bring your Use Cases Live ![](https://www.tekkr.ai/_next/image?url=%2Fimages%2Favatar-alberto-bermudez.webp&w=3840&q=75) Alberto Bermudez Forward-Deployed AI Engineer ![](https://www.tekkr.ai/_next/image?url=%2Fimages%2Favatar-barzel-segal.webp&w=3840&q=75) Barzel Segal Fractional CPTO ![](https://www.tekkr.ai/_next/image?url=%2Fimages%2Favatar-bruno-bonfim.webp&w=3840&q=75) Bruno Bonfim Forward-Deployed Lead Engineer ![](https://www.tekkr.ai/_next/image?url=%2Fimages%2Favatar-abbas-abdelila.webp&w=3840&q=75) Abbas Abdelila Forward-Deployed Engineer ![](https://www.tekkr.ai/_next/image?url=%2Fimages%2Favatar-alberto-bermudez.webp&w=3840&q=75) Alberto Bermudez Forward-Deployed AI Engineer ![](https://www.tekkr.ai/_next/image?url=%2Fimages%2Favatar-barzel-segal.webp&w=3840&q=75) Barzel Segal Fractional CPTO ![](https://www.tekkr.ai/_next/image?url=%2Fimages%2Favatar-bruno-bonfim.webp&w=3840&q=75) Bruno Bonfim Forward-Deployed Lead Engineer ![](https://www.tekkr.ai/_next/image?url=%2Fimages%2Favatar-abbas-abdelila.webp&w=3840&q=75) Abbas Abdelila Forward-Deployed Engineer What we deliver ## Our Out-Of-The-Box AI solutions You don't need to re-invent the wheel. We have already built the observability, monitoring and playbook tools you need. Our team makes them work for your specific Enterprise context. ![](https://www.tekkr.ai/images/icon-solid-burst.svg) ### Adoption & Enablement Strategy Strategic support to structure a team-wide AI rollout, from first use case to company-wide habit. ![](https://www.tekkr.ai/images/icon-solid-grid.svg) ### Playbooks & Standards Give every team the same proven AI setup as more automations go live. ![](https://www.tekkr.ai/images/icon-solid-facet.svg) ### Agents Deployment Design and build automations and internal agents around the use cases that matter most. [Deploy Agents](https://www.tekkr.ai/product/agents)[Test Agents](https://www.tekkr.ai/product/evaluation) ![](https://www.tekkr.ai/images/icon-solid-flower.svg) ### Observability Keep the transformation going with real visibility into usage, cost, and outcomes after launch. ![](https://www.tekkr.ai/images/Intersect.svg) ### Context Engineering Coordinate fleets of agents working together on complex, multi-step work. [Explore Solutions](https://www.tekkr.ai/product/context) ## Your results matter more than the provider you pick We work with you to design automations that matter for your complex use cases. That's why we are provider-agnostic when it comes to agentic deployment, evaluation and testing. ## Need operators who've been in the driver's seat at unicorn scale-ups? That's a different conversation from AI delivery. Our consulting practice is strategic, people-embedded support for scaling organizations — hiring, ops, org structure — and many AI Transformation clients run it alongside their agency engagement. [Learn about our Consulting Services→](https://www.tekkr.ai/services) Featured clients ## Real deployments, real outcomes What our AI Transformation engagements have delivered for clients like these. [![Parloa](https://www.tekkr.ai/images/logo-customer-parloa.svg) Parloa built the systems to scale from Series A to unicorn, aligning product, tech, and go-to-market around one operating model. $3B · Series D valuation Stefan Ostwald Founder, Parloa ![](https://www.tekkr.ai/_next/image?url=%2Fimages%2Favatar-stefan-ostwald.webp&w=96&q=75) ](https://www.tekkr.ai/customers/parloa)[![Orbem](https://www.tekkr.ai/images/logo-customer-orbem.svg) Orbem delivered key projects with speed and clarity, building the systems that sustain its next stage of growth. Miguel Molina Romero CPTO & Founder, Orbem ![](https://www.tekkr.ai/_next/image?url=%2Fimages%2Favatar-miguel-molina-romero.webp&w=96&q=75) ](https://www.tekkr.ai/customers/orbem) In their words ![](https://www.tekkr.ai/_next/image?url=%2Fimages%2Favatar-tobias-klaer.jpg&w=3840&q=75) Tobias Klaer Head of Operational Excellence, Orbem [Read Case Study](https://www.tekkr.ai/customers/orbem) > “Configurato by Tekkr helps me understand adoption and ROI of our AI spend. It gives me the overview I need to identify power-behaviors that we want to multiply and where we need to invest more into adoption.” ## Book your AI Transformation Design Session In a free 30-minutes consultation, we'll assess your organizational AI and agentic readiness, and give you a clear roadmap and tell you which processes and outcomes can be automated using AI. Free, no strings attached. Speak directly with our founder Philipp. Walk away with a clear AI Transformation roadmap. October 2026 SUN MON TUE WED THU FRI SAT 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 FAQ ## Common questions ### ### ### ### ### ## Ready to give your team's work to AI? [Book an AI Transformation Session](https://www.tekkr.ai/#book-a-call)[Get Demo](https://www.tekkr.ai/get-demo) --- # About Tekkr URL: https://www.tekkr.ai/about About Tekkr # Empowering tech leaders to achieve their full potential We're passionate technology leaders with a vision: every tech organization should have the knowledge and tools to innovate, scale, and lead. What we do ## We've scaled the companies. Now we're building the tools. **Configurato** is our AI productivity, analytics, and adoption platform. It shows companies what their AI spend is actually buying — adoption by department, cost allocation, ROI dashboards — and lets them share vendor-independent AI playbooks company-wide. Free to start, live same day. **Consulting** is our operator practice. We deploy senior tech leaders into Series B-D scale-ups to solve the scaling problems that slide decks can't fix. Fixed-price, scoped engagements that leave your organization stronger. - 50+ Years combined operator experience - $3B Client valuation achieved (Parloa) - 60x Revenue growth driven at Forto ![](https://www.tekkr.ai/_next/image?url=%2Fimages%2Favatar-erik-muttersbach.webp&w=3840&q=75) Erik Muttersbach CTO, Forto > “After Series A, we lost more than 9 months through avoidable mistakes in building our tech organization, processes and team.” Leadership ## Operators who've been in your seat - ![Philipp Römer](https://www.tekkr.ai/_next/image?url=%2Fimages%2Fteam-philipp-roemer.webp&w=3840&q=75) ### Philipp Römer CEO & Founder Philipp felt the strong desire to make technology management suck less, help people stop re-inventing the wheel and have more fun building amazing technology. Previously he helped scale Forto, Europe's leading logistics-tech company as VP Product to unicorn valuation with >60x revenue growth and from 80 to >950 people. - ![Barzel Segal](https://www.tekkr.ai/_next/image?url=%2Fimages%2Fteam-barzel-segal.webp&w=3840&q=75) ### Barzel Segal Senior Tech Advisor Barzel was founder and executive in multiple unicorn scale-ups including Mindjet (sold to Adobe), and Identified (sold to Workday) and Forto. His guidance focuses on business, technical and operational strategy, particularly setting up Machine Learning and AI functions. - ![Jackie Moyes](https://www.tekkr.ai/_next/image?url=%2Fimages%2Fteam-jackie-moyes.webp&w=3840&q=75) ### Jackie Moyes Principal Consultant Jackie has scaled tech and product teams across multiple corporates, growth-stage and start-up companies. Expert in diagnosing operational gaps and fast-tracking scale-up transformation. Previously VP People Ops at Yara, Junior Partner at McKinsey. ![](https://www.tekkr.ai/_next/image?url=%2Fimages%2Favatar-stefan-ostwald.webp&w=3840&q=75) Stefan Ostwald Founder, Parloa > “Tekkr has been a great partner for our tech team. Their tools and playbooks have helped us scale our organization and accelerate how we work.” ## Let's build something that scales. [Get Demo](https://www.tekkr.ai/get-demo)[Book a Strategy Session](https://www.tekkr.ai/book-strategy-session) --- # Blog URL: https://www.tekkr.ai/blog Insights # The Tekkr blog Battle-tested patterns from Europe's fastest-scaling tech teams. Featured Articles ## Strategic deep-dives Hand-picked, in-depth pieces from the Tekkr team. [ ![Unblock Your Key People - Now!](https://substackcdn.com/image/fetch/$s_!vC6T!,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2Fa430ba98-4d80-46ce-b5d5-245c14fb4302_2394x1543.png) ### Unblock Your Key People - Now! Part 7 in Tekkr's take tech teams to the top series. Philipp Römer · Apr 16, 2026 ](https://www.tekkr.ai/blog/featured/the-bottleneck-unblocking-your-key) - [ ![Introducing The (AI-)Software Development Lifecycle in Scaleups](https://substackcdn.com/image/fetch/$s_!k_Lt!,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F7ab1729c-b1be-411b-a2bc-8c094a17e501_1276x1124.png) ### Introducing The (AI-)Software Development Lifecycle in Scaleups Philipp Römer · Dec 23, 2025 ](https://www.tekkr.ai/blog/featured/introducing-the-ai-software-development) - [ ![Effective Target Setting In Scale Ups](https://substackcdn.com/image/fetch/$s_!8L_t!,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2Fab2002e5-c6b8-49dd-93ba-3657ee81c29c_1472x1078.png) ### Effective Target Setting In Scale Ups Philipp Römer · Dec 19, 2025 ](https://www.tekkr.ai/blog/featured/effective-target-setting-in-scale) - [ ![Who’s on your bus? - A Founder’s Guide to Navigating Tough Team Conversations](https://substackcdn.com/image/fetch/$s_!uo8V!,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2Fd484f438-fc50-4f01-a0ec-b15fd0cdab1c_1834x1316.png) ### Who’s on your bus? - A Founder’s Guide to Navigating Tough Team Conversations Philipp Römer · Dec 11, 2025 ](https://www.tekkr.ai/blog/featured/whos-on-your-bus-a-founders-guide) ## Coming soon We’re working on our first posts. In the meantime, get in touch — we’d love to talk shop. ## Ready to put these ideas to work? Book a session with a Tekkr operator who's lived the playbook. [Book a Strategy Session](https://www.tekkr.ai/book-strategy-session) --- # Book a Strategy Session URL: https://www.tekkr.ai/book-strategy-session Strategy Session # Talk to an operator who's been in your seat 15 minutes, no slides. Explore how similar scale-ups approached the challenges you're facing — and whether Tekkr's consulting or Configurato is the right fit. --- # Contact Tekkr URL: https://www.tekkr.ai/contact-us Get in touch # Let's talk Tell us about your team. We'll get back to you within one business day. --- # Customers URL: https://www.tekkr.ai/customers Customers # Trusted by Europe's top tech leaders From Series A to unicorn. From chaos to focused execution. Here's what our clients have built with Tekkr. - ![Parloa](https://www.tekkr.ai/images/logo-customer-parloa.svg) - ![Orbem](https://www.tekkr.ai/_next/image?url=%2Fimages%2Flogo-customer-orbem.webp&w=256&q=75) - ![Workpath](https://www.tekkr.ai/images/logo-customer-workpath.svg) - ![Forto](https://www.tekkr.ai/images/logo-customer-forto.svg) - ![Vimcar](https://www.tekkr.ai/images/logo-customer-vimcar.svg) - ![HelloPrima](https://www.tekkr.ai/images/logo-customer-helloprima.svg) - ![FoodForecast](https://www.tekkr.ai/_next/image?url=%2Fimages%2Flogo-customer-foodforecast.webp&w=256&q=75) - ![Plancraft](https://www.tekkr.ai/images/logo-customer-plancraft.svg) - ![Start2 Group](https://www.tekkr.ai/images/logo-customer-start2group.svg) - ![Gateway Factory](https://www.tekkr.ai/images/logo-customer-gateway-factory.svg) - ![Parloa](https://www.tekkr.ai/images/logo-customer-parloa.svg) - ![Orbem](https://www.tekkr.ai/_next/image?url=%2Fimages%2Flogo-customer-orbem.webp&w=256&q=75) - ![Workpath](https://www.tekkr.ai/images/logo-customer-workpath.svg) - ![Forto](https://www.tekkr.ai/images/logo-customer-forto.svg) - ![Vimcar](https://www.tekkr.ai/images/logo-customer-vimcar.svg) - ![HelloPrima](https://www.tekkr.ai/images/logo-customer-helloprima.svg) - ![FoodForecast](https://www.tekkr.ai/_next/image?url=%2Fimages%2Flogo-customer-foodforecast.webp&w=256&q=75) - ![Plancraft](https://www.tekkr.ai/images/logo-customer-plancraft.svg) - ![Start2 Group](https://www.tekkr.ai/images/logo-customer-start2group.svg) - ![Gateway Factory](https://www.tekkr.ai/images/logo-customer-gateway-factory.svg) Case studies - [ ![Parloa](https://www.tekkr.ai/images/logo-customer-parloa.svg) From Series A to $3B unicorn — embedded across 7 initiatives, aligning product, tech, and go-to-market. $3B Series D valuation Read more ](https://www.tekkr.ai/customers/parloa) - [ ![Orbem](https://www.tekkr.ai/images/logo-customer-orbem.svg) 4 major projects in 10 weeks — building speed and systems for AI-powered medical imaging at scale. > “Tekkr brought clarity, focus, and speed. They didn't just advise; they helped us execute.” Read more ](https://www.tekkr.ai/customers/orbem) What they say ## In their own words ![](https://www.tekkr.ai/_next/image?url=%2Fimages%2Favatar-stefan-ostwald.webp&w=3840&q=75) Stefan Ostwald Founder, Parloa > “Tekkr has been a great partner for our tech team. Their tools and playbooks have helped us scale our organization and accelerate how we work.” ## The platform behind the results. Configurato gives our clients real-time visibility into AI adoption, cost, and ROI across their entire organization. [See the Product](https://www.tekkr.ai/product/agents) Configurato Agent Which Claude skills is my Marketing team using this month, broken down by usage? Marketing used 6 Claude skills this month. Content drafting leads at 42% of usage, research at 27%. - $3B Client valuation achieved (Parloa) - 4 in 10 Major projects executed in 10 weeks (Orbem) - 50+ Years combined operator experience ## Ready to write your own scaling story? [Get Demo](https://www.tekkr.ai/get-demo)[Book a Strategy Session](https://www.tekkr.ai/book-strategy-session) --- # How Orbem partners with Tekkr to build speed and systems URL: https://www.tekkr.ai/customers/orbem ![Orbem](https://www.tekkr.ai/images/logo-customer-orbem.svg) # How Orbem Partners with Tekkr to Build Speed and Systems \>$95m raised ![Orbem leadership team](https://www.tekkr.ai/_next/image?url=%2Fimages%2Fcase-study-orbem-cover.webp&w=3840&q=75) > “We wanted to move faster without losing what makes Orbem special. Tekkr helped us deliver key projects with speed and clarity, while building the systems that will sustain Orbem’s next stage of growth.” > > ![Miguel Molina Romero](https://www.tekkr.ai/_next/image?url=%2Fimages%2Favatar-miguel-molina-romero.webp&w=96&q=75) > > Miguel Molina Romero, Founder & CPTO at Orbem Challenge ## Orbem is becoming a global MRI powerhouse and needs to scale its world-class R&D Orbem faces the classic deep-tech dilemma: how to build a scalable system for global growth while preserving the very R&D rigor that made the company successful. The challenge is channeling the team’s powerful intellectual curiosity into a standardized, repeatable system that can balance today’s execution with building the “production capability” for tomorrow. > “You can’t only focus on the opportunity of the year; you also need to invest in the future. You need to have one foot in the present, one foot in the future — it’s a constant balancing act.” > > ![Miguel Molina Romero](https://www.tekkr.ai/_next/image?url=%2Fimages%2Favatar-miguel-molina-romero.webp&w=96&q=75) > > Miguel Molina Romero, Founder & CPTO at Orbem With a new phase of growth ahead, Orbem is setting out to build robust systems to align its teams, accelerate priority initiatives, and lay the foundation for a scalable organization. Solution Tekkr partners as a hands-on “acceleration partner” contributing to building Orbem’s new “tech operating system.” Tekkr focuses on **co-designing the system, accelerating internal Orbem project drivers, reinforcing accountability, and accelerating decisions**. We are partnering with Orbem’s product & technology office to channel the team’s strengths into a structure built for execution preparedness. Tekkr also brought in senior operators with deep experience scaling tech organizations, including Philipp Römer (ex-VP Product at Parloa, Forto) and Barzel Segal (former executive in unicorns such as Workday). The following outcomes are the first results of the partnership and collaboration between Tekkr and Orbem. ### Outcome #1: The right focus on the right projects Challenge As any fast-scaling organization, Orbem’s leadership faced competing priorities: deliver high value to your customers as fast as possible, while also building out a world-class tech organization. Given the fast-moving commercial environment and fast internal growth, it was difficult to identify the top priorities for organizational development with internal resources only. Solution Tekkr Diagnostic Workshop. Tekkr conducted an outside-in deep-dive diagnostic across product, tech, and science teams, conducting 15+ interviews to identify the most critical systemic blockers and prioritize high-impact initiatives. Outcome - →Translated the 30+ challenges identified into 3 focused, high-leverage initiatives with defined execution timelines and deliverables - →Enabled the leadership team to make fast, confident prioritization calls grounded in shared data-backed evidence - →Secured clear ownership and execution milestones for every strategic project ![Orbem: revealing what is hidden with world-class technology](https://www.tekkr.ai/images/orbem-eggs.gif) Orbem In-Ovo Sexing: revealing what is hidden with world-class technology ### Outcome #2: Accelerated Decision-Making and Execution Challenge Orbem’s culture of deep analytical rigor, a huge asset for R&D, needed a structure to translate that intelligence into rapid, aligned execution on key initiatives. The team needed a way to move from analysis to action faster. Solution Tekkr leveraged and facilitated the “Growth Day Workshops” to drive clarity and execution. The initial kick-off was powered by Tekkr’s AI-enabled platform, which allowed the team to go from ambiguous problems to concrete project plans in a single 60-minute session, a process that would otherwise take weeks. Outcome - →Empowered the leadership team to make faster, more confident decisions, by providing guidance based on best practices of tech-driven scale-ups - →Embedded a bias-for-action that unblocked key initiatives and secured timelines - →Respected the contributions of many stakeholders, while significantly accelerating the proposal creation and project execution - →Established a clear, well-managed process that baked in clear ownership of initiatives and next-step alignment, leading to high accountability ### Outcome #3: Built a cohesive “Systemic Enablement” Challenge As Orbem scaled, the company was moving from a collection of “individual heroics” to a structure of formal departments. Roles and interfaces between teams needed clearer definition to maintain speed and quality. Solution Tekkr partnered with internal project drivers to facilitate the clarification of ownership models, decision rights, and lightweight governance routines. Using best-practice examples from other scale-ups, Tekkr provided templates, sparring, and regular check-ins that helped leaders move from theory to implementation quickly. Outcome - →Reduced ambiguity by defining ownership and decision rights for key roles within the Product & Technology Office - →Accelerated coordination across Product and Technical Program Management - →Built confidence in team leads to drive initiatives independently, through sparring and coaching sessions > “I don’t want to reinvent the wheel. Why not build on best-practices from others that we adjust to our unique company context? Tekkr helped us drive conversations faster, provided best-practices and acted as a driving force, holding people — including myself — accountable.” > > ![Miguel Molina Romero](https://www.tekkr.ai/_next/image?url=%2Fimages%2Favatar-miguel-molina-romero.webp&w=96&q=75) > > Miguel Molina Romero, Founder & CPTO at Orbem ### Outcome #4: Unified Product Lifecycle Management (PDLC) Challenge Orbem’s MRI-based offering combines AI, software, hardware, and data. As the company scaled and new departments emerged, it became challenging to maintain clarity on how products were developed across multiple product lines and verticals. Solution Tekkr acted as an acceleration partner, sparring with Orbem’s internal project drivers. In a six-week sprint, we supported the development of a high-level blueprint for a unified PDCL framework, creating a common language for product, science, and engineering teams. Outcome - →Developed a single, high-level blueprint for product development - →Improved clarity and cross-functional understanding ### Outcome #5: Designed a Target Information Management Model Challenge As the company grew to more than 180 people, information naturally became fragmented across multiple tools, siloed within internal teams, and hard to maintain consistently. While documentation existed, it was therefore difficult to navigate, update, and trust as a single source of truth. Solution Tekkr conducted a deep-dive assessment across the company, providing a clear diagnosis of the status quo based on 20+ interviews, and deriving potential opportunities for change based on multiple benchmarks from other tech-driven scale-ups. This gave Orbem’s leadership a clear, outside-in perspective on their information management challenges and an implementation plan for the immediate next quarter. Outcome - →Delivered a clear plan with defined opportunities and levers for improvement, including sizing of ROI, based on potential financial uplift and cost of enablers associated with target model - →Translated this assessment into a concrete roadmap of prioritized and sequenced initiatives that can now be driven by the Orbem team > “Scaling a company rapidly requires clarity. Who is doing what and how? In other words: great information management. Due to our growth information became hard to manage. Tekkr was able to jump in quickly, assess the situation, drive decisions and deliver a prioritized, executable plan that our team can now own to move us from information overload to clarity.” > > ![Ben Rauser](https://www.tekkr.ai/_next/image?url=%2Fimages%2Favatar-ben-rauser.jpg&w=96&q=75) > > Ben Rauser, COO at Orbem ### Outcome #6: Future-Proofing the Team via Strategic Hiring Challenge To support the new operating system, Orbem needed to add key senior talent. The challenge was identifying the right type of profiles and positions to support leading the next stage of growth. Solution Tekkr supported the CPTO Miguel in defining the senior roles required to future-proof the organization, including mandate definition, organizational structure design, and candidate sparring. Leveraging the experience of Barzel Segal, Tekkr helped align role definitions with long-term capability needs. Outcome - →Clarified leadership roles and mandates for the next growth phase - →Informed hiring decisions with strategic alignment to company goals Results ## Building Speed and Systems for Sustainable Growth The partnership with Tekkr provided a critical booster for Orbem’s organizational capabilities, allowing the company to invest in its future without sacrificing today’s effectiveness. By acting as a driving force, Tekkr established clear ownership (for both Orbem’s project drivers and Tekkr project drivers) for key scaling initiatives that had been difficult for the internal team to prioritize. This collaboration helped drive conversations faster and increased visibility across the company for the key challenges of scaling the Product & Technology Office. It established this work as a positive change and opportunity for everybody at Orbem: a transformation to new heights. This successful kick-off is laying the groundwork for Orbem’s next phase of growth. Highlights: - →4 major cross-functional projects executed within ten weeks - →Significant acceleration in decision-making and project implementation speed - →Stronger alignment and visibility across product, tech, and science - →High engagement and buy-in from leadership and initiative owners > “Tekkr brought clarity, focus, and speed. They didn’t just advise; they helped us execute.” > > ![Miguel Molina Romero](https://www.tekkr.ai/_next/image?url=%2Fimages%2Favatar-miguel-molina-romero.webp&w=96&q=75) > > Miguel Molina Romero, Founder & CPTO at Orbem Configurato at Orbem Orbem also uses Configurato — Tekkr’s AI productivity, analytics, and adoption platform — to track adoption and ROI across the company’s growing AI investment. > “Configurato by Tekkr helps me understand adoption and ROI of our AI spend. It gives me the overview I need to identify power-behaviors that we want to multiply and where we need to invest more into adoption.” > > ![Tobias Klaer](https://www.tekkr.ai/_next/image?url=%2Fimages%2Favatar-tobias-klaer.jpg&w=96&q=75) > > Tobias Klaer, Head of Operational Excellence at Orbem ## Want this kind of clarity for your team? Start with a strategy session to find your highest-leverage moves. [Book Strategy Session](https://www.tekkr.ai/book-strategy-session)[Read more customer stories](https://www.tekkr.ai/customers) --- # How Parloa scaled from Series A to unicorn with Tekkr URL: https://www.tekkr.ai/customers/parloa ![Parloa](https://www.tekkr.ai/images/logo-customer-parloa.svg) # How Parloa Scaled from Series A to Unicorn with Tekkr $3B Series D valuation ![Stefan Ostwald and Philipp Römer](https://www.tekkr.ai/_next/image?url=%2Fimages%2Fcase-study-parloa-cover.webp&w=3840&q=75) > “Tekkr has been a great partner for our tech team. The playbooks have helped us scale our tech organization, hire top talent, and accelerate product launches. It's the ultimate toolkit for any tech leader in a VC-backed company!” > > ![Stefan Ostwald](https://www.tekkr.ai/_next/image?url=%2Fimages%2Favatar-stefan-ostwald.webp&w=96&q=75) > > Stefan Ostwald, Co-Founder at Parloa Challenge ## Parloa needed to scale fast without compromising on quality, speed, or vision After raising a successful Series A, Parloa faced the classic hypergrowth dilemma of how to scale fast without compromising on what made the company successful: its culture of speed, ownership, and product quality. > “We were growing faster than we could build the systems to support that growth. That’s where Tekkr came in.” > > ![Stefan Ostwald](https://www.tekkr.ai/_next/image?url=%2Fimages%2Favatar-stefan-ostwald.webp&w=96&q=75) > > Stefan Ostwald, Co-Founder at Parloa With an ambitious product roadmap and Series B on the horizon, Parloa set out to scale its product organization into a world-class operation, bridging short-term capability gaps while sustaining execution velocity to unlock its next phase of growth. Solution Tekkr joined as a hands-on execution partner to help Parloa scale its tech organization. Tekkr filled the gaps that fast-growing teams often can’t cover internally in times of hyper-scaling, laying the foundation for a generational company. ### Outcome #1: Scaled a High-Performing Tech Org to 120 People Challenge Parloa needed to grow fast, hiring 10+ people across product roles, but lacked the time and internal mechanisms to assess performance, identify gaps, and uplevel talent. Solution Tekkr supported performance calibration conversations and talent reviews using lightweight 9-box frameworks, contributed to the hiring of a new VP Product (now CPO), and helped onboard several PMs. Outcome - →Upleveled the product organization; brought in bar-raisers that are now leading - →Embedded high-performance culture - →Teamed up with Parloa’s talent acquisition team to identify a pipeline of future product leaders capable of owning strategic initiatives and scaling with the company ### Outcome #2: Strategic Alignment That Unlocked Focus and Execution Challenge Parloa was transitioning from a mature, revenue-driving core product to a bold new bet on Agentic AI: AMP. With most resources focused on AMP, questions arose about how to prioritize across bets and execution layers. Solution Tekkr helped facilitate a series of strategy and prioritization discussions, including a leadership offsite, translating leadership vision into clear guidance for teams across Sales, Product, and Tech. Outcome - →Strategic clarity across product, tech, and go-to-market - →Successfully launched AMP with high internal alignment - →Created clarity that enabled Parloa to say “no” to misaligned feature requests, freeing tech to focus on high-impact delivery - →Increased focus, unlocking execution speed needed to serve enterprise customers at scale ### Outcome #3: OKRs That Drove Accountability and Speed Challenge With a fast-growing team of over 100 engineers and tech staff, Parloa saw an opportunity to introduce a more structured approach to goal-setting to strengthen ownership, alignment, and transparency. Solution Tekkr co-drive implementation of the company-wide OKR process for the Tech department together with the Chief of Staff to the CTO, helping product and tech teams connect day-to-day execution to strategic goals. Outcome - →Empowered teams to take ownership of outcomes, challenge leadership constructively, and contribute their own strategic ideas - →Shortened development cycles by enabling teams to focus on what matters - →Strengthened the connection between C-level strategy and team execution ### Outcome #4: Scalable Product Communication with Quarterly Product Updates Challenge As the company scaled, product communication practices were still evolving, making it harder for teams to stay aligned and for Sales and Partners to confidently speak to what was coming next. Solution Tekkr introduced the Quarterly Product Update (QPU), a repeatable format for structured roadmap communication that aligned internal teams and equipped Sales and Partnerships to engage enterprise customers with clarity and confidence. Outcome - →Unified internal and external product narratives across functions and regions - →Strengthened enterprise sales and partner enablement - →Scaled roadmap communication into a strategic asset - →Positioned Parloa to engage 100s of enterprise customers across geographies with clarity, consistency, and trust > “Before the Launch Group and QPU, we were constantly fielding roadmap questions from the Commercial team ad hoc. Now everyone’s on the same page. We never would have been able to get these foundational programs ramped up without Tekkr.” > > ![Paul Biggs](https://www.tekkr.ai/_next/image?url=%2Fimages%2Favatar-paul-biggs.jpg&w=96&q=75) > > Paul Biggs, Head of Product Marketing at Parloa ### Outcome #5: Enterprise-Grade Product Ops That Enable Continuous Improvement Challenge Parloa’s processes for product discovery, delivery and enablement were not initially built to support enterprise customers at scale. Solution Tekkr strengthened product operations under sponsorship of the CPO by: - →Establishing a product release framework designed to meet enterprise customers highest standard of quality and reliability - →Introducing PRDs and PRFAQs as foundational Product documents - →Redesigning Jira to empower observability, execution clarity and automation across 15+ teams Outcome - →Enabled Parloa to deliver enterprise-grade quality through a structured, repeatable release framework - →Increased execution visibility and delivery reliability across 15+ teams through a redesigned Jira setup - →Prepared the tech org to scale execution across multiple enterprise accounts and geographies Results ## Parloa goes from Series A momentum to unicorn status Parloa didn’t just keep up with its growth ambitions, it accelerated them with Tekkr’s support. Since Tekkr joined in January 2024, Parloa raised its Series B, and, just seven months after its Series C, a $350M Series D at $3B valuation. At the same time, Parloa achieved major product milestones, professionalized its product operations, and built a tech organization ready to lead on a global scale. Highlights: - →Operates as a product-led unicorn with enterprise-grade execution at its core - →Engages partners and enterprise accounts with a scalable, repeatable delivery model - →Maintains high velocity and strategic clarity across a 120+ person tech organization - →Executes critical product initiatives with faster time-to-impact and stronger cross-functional alignment - →Runs a robust Product Operating Model that enables continuous improvement and global expansion > “Tekkr helped us operationalize what great looks like. Their playbooks, speed, and ability to work across teams made them a core part of our journey.” > > ![Stefan Ostwald](https://www.tekkr.ai/_next/image?url=%2Fimages%2Favatar-stefan-ostwald.webp&w=96&q=75) > > Stefan Ostwald, Co-Founder at Parloa Looking Ahead ## Parloa is now a unicorn and building for the long game With the foundational systems in place, Parloa is equipped to scale product delivery, deepen partnerships, and expand internationally, all with clarity, confidence, and consistency. > “Tekkr was instrumental in establishing our Product Operating Model, fast and effectively. The Tekkr team enabled Parloa to build a scalable and durable ‘operating system’ of continuous improvement, increased performance, and transparency, laying out the foundations of our accelerated growth. I am looking forward to build the next layer of our performance culture, building an iconic AI company.” > > ![Csaba Tamas](https://www.tekkr.ai/_next/image?url=%2Fimages%2Favatar-csaba-tamas.webp&w=96&q=75) > > Csaba Tamas, CPO at Parloa ## Want a similar story for your team? Start with a strategy session to identify your highest-leverage scaling moves. [Book Strategy Session](https://www.tekkr.ai/book-strategy-session)[Read more customer stories](https://www.tekkr.ai/customers) --- # Get Started Free — Configurato URL: https://www.tekkr.ai/get-demo # Start proving AI ROI in 10 minutes. Tell us about your setup and we’ll get your dashboard live — in a single call. No credit card, no procurement process, no multi-week implementation. Three steps ## From zero to live dashboard - ### 1\. Sign up Create your account. Completely free to start, no credit card required. - ### 2\. Connect your AI tools OpenTelemetry for usage telemetry, MCP for playbooks and configuration. A single line of configuration — our docs walk you through it, or book a call if you'd prefer a hand. - ### 3\. See your first dashboard Adoption by department, use case distribution, and cost allocation — live within ~10 minutes of connecting. ## This is what you'll see in 10 minutes. Your org's AI adoption by department, use case distribution, and cost allocation — live and updating in real-time. [See How It Works](https://www.tekkr.ai/product/agents) ![Configurato dashboard — what you see after setup](https://www.tekkr.ai/_next/image?url=%2Fimages%2Fconfigurato-dashboard-hero.webp&w=3840&q=75) - $0 To start — free tier, no credit card - EU Hosted infrastructure, GDPR compliant - AES-256 End-to-end encryption ## The next time someone asks what you're getting for your AI spend, have a real answer. [Get Demo](#demo-form)[See Pricing](https://www.tekkr.ai/pricing) --- # Impressum URL: https://www.tekkr.ai/impressum # Impressum ## Company information **Tekkr GmbH** Gasteiner Straße 9 10717 Berlin (Charlottenburg) Germany ## Registration Commercial register: HRB 253433 B (Amtsgericht Charlottenburg) VAT ID: DE361817424 Company ID: 27/555/51157 ## Contact Email: [contact+impressum@tekkr.io](mailto:contact+impressum@tekkr.io) Person responsible per § 18 Abs. 2 MStV: Philipp Römer ## Business focus Equipping VC-backed startups with tools and strategies for high-performing tech teams. ## Liability and copyright German copyright law applies to all content on this site. While we strive to keep information accurate and up-to-date, we cannot guarantee completeness or absence of errors. Illegal content is removed immediately upon notice. Downloads are intended for private, non-commercial use only. --- # Subprocessors URL: https://www.tekkr.ai/legal/subprocessors # Approved Subprocessors Last updated: August 2026 This page lists the subprocessors currently authorized by Tekkr GmbH to process personal data on behalf of its customers, in accordance with Article 28(2) GDPR. This is the authoritative version of the Subprocessor List referenced in the Data Processing Agreement and prevails in the event of any conflict with Appendix C. Subprocessor Purpose Location Transfer Safeguard Amazon Web Services Cloud infrastructure, hosting, storage EU N/A (EEA) Google Cloud Cloud infrastructure, hosting, storage EU N/A (EEA) Google Cloud Vertex AI AI language model processing (usage-telemetry enrichment) EU N/A (EEA) Google Workspace Email, calendar, document collaboration EU N/A (EEA) Microsoft Azure Cloud infrastructure, storage, identity services EU N/A (EEA) Cloudflare CDN, DDoS protection, network security EU SCCs (2021) MongoDB Atlas Database hosting and storage EU SCCs (2021) Vercel Application hosting and deployment EU / USA SCCs (2021) OpenAI AI language model processing EU / USA SCCs (2021) Anthropic AI language model processing USA SCCs (2021) Mistral AI AI language model processing EU N/A (EEA) Stripe Payment processing EU N/A (EEA) Intercom Customer support and in-app messaging EU N/A (EEA) Zendesk Customer support ticketing EU N/A (EEA) Postmark (ActiveCampaign) Transactional email delivery USA SCCs (2021) SendGrid (Twilio) Transactional email delivery EU N/A (EEA) Datadog Infrastructure and application monitoring EU SCCs (2021) PostHog Product analytics EU N/A (EEA) Auth0 / Okta Identity and access management EU SCCs (2021) Where a subprocessor processes personal data outside the EEA, Tekkr ensures appropriate safeguards under Article 46 GDPR are in place. “SCCs (2021)” refers to the Standard Contractual Clauses adopted by the European Commission on 4 June 2021 (Decision 2021/914). ## Change History Version Date Change 1.0 January 2025 Initial approved list 1.1 May 2026 Added: Anthropic, Auth0 / Okta, PostHog, Postmark (ActiveCampaign), Zendesk, Stripe, Vercel 1.2 July 2026 Added: Google Cloud Vertex AI (usage-telemetry enrichment) 1.3 August 2026 Removed: Sentry --- # Pricing URL: https://www.tekkr.ai/pricing Pricing # Investment scoped to your transformation. No rate card, no per-seat pricing. Every engagement starts with a free session so we can scope the right package for where you are today. [Book a Strategy Session](https://www.tekkr.ai/book-strategy-session)[See Customer Stories](https://www.tekkr.ai/customers) Packages ## Three ways to work with Tekkr Start with a free assessment, then scope the delivery model that matches how much ownership you want us to take. ### AI Readiness Assessment & Strategy A free, scoped session to map your highest-impact AI use cases, surface adoption gaps, and prioritize what to build first. No commitment required. [Book Free AI Transformation Session](https://www.tekkr.ai/book-strategy-session) ### End-to-End AI Transformation with FDEs Forward-deployed engineers embed with your team to build, deploy, and run the agents for your highest-value use cases — from first use case to production. [Get Custom Quote](https://www.tekkr.ai/book-strategy-session) ### Embedded Operators for Scaling Companies Senior operators who've scaled unicorns embed alongside your leadership team — hiring, ops, org structure — for the scaling problems that go beyond AI delivery. [Get Custom Quote](https://www.tekkr.ai/book-strategy-session) - ![Parloa](https://www.tekkr.ai/images/logo-customer-parloa.svg) - ![Orbem](https://www.tekkr.ai/_next/image?url=%2Fimages%2Flogo-customer-orbem.webp&w=256&q=75) - ![Workpath](https://www.tekkr.ai/images/logo-customer-workpath.svg) - ![Forto](https://www.tekkr.ai/images/logo-customer-forto.svg) - ![Plancraft](https://www.tekkr.ai/images/logo-customer-plancraft.svg) - ![Parloa](https://www.tekkr.ai/images/logo-customer-parloa.svg) - ![Orbem](https://www.tekkr.ai/_next/image?url=%2Fimages%2Flogo-customer-orbem.webp&w=256&q=75) - ![Workpath](https://www.tekkr.ai/images/logo-customer-workpath.svg) - ![Forto](https://www.tekkr.ai/images/logo-customer-forto.svg) - ![Plancraft](https://www.tekkr.ai/images/logo-customer-plancraft.svg) Pricing FAQ ## Common questions ### ### ### ### ### ## Ready to scope your AI Transformation? [Book a Strategy Session](https://www.tekkr.ai/book-strategy-session)[See Customer Stories](https://www.tekkr.ai/customers) --- # Privacy Policy URL: https://www.tekkr.ai/privacy-policy # Privacy Policy Last updated: October 20, 2024 ## Your Data is in Good Hands with Us **Tekkr values your privacy and is committed to protecting your personal data. This notice explains how we handle your personal data when you visit our website, contact us, or schedule a call. Note that this policy does not apply to our recruitment activities or data processing by our subscribers.** **Data protection laws, particularly the GDPR, guide our practices. As specialists in technology services, we prioritize the protection of personal data.** ### Contact Information Tekkr GmbH Gasteiner Straße 9, 10717 Berlin Email: [privacy@tekkr.com](mailto:privacy@tekkr.com) ### Our Data Protection Principles - Transparent data processing - Minimized data processing - Purpose-related and legitimate processing - Secure and integrity-focused systems - Responsible service providers - Limited processing duration - No sensitive data processing - No child data processing - No profiling or automated decisions ## We Store and Process Your Personal Data ### When You Visit Our Website When you visit our websites, we process data about your browser, your operating system, location, IP address and a few others to ensure the functionality of the website, the safety of the connection and an excellent surfing experience. We also process data for marketing partly with the support of service providers. For this processing we specifically ask for your consent. - Data: IP address, login information, browser type and version, time zone setting, browser plug-in types, geolocation, operating system and version, clicking behavior, recurring visits, transaction data, use of third-party services - Purpose: Functionality, security, marketing - Legal Basis: Legitimate interests, consent - Retention: Session and up to 30 days ### When You Use Our Contact Form, Call, or Email Us We always welcome you to contact us, whether by web form, email or by phone call. In doing so, we process some of the data that belongs to you such as your name, surname, email address to meet your request and stay in touch. We will only share your data with third parties if this is necessary to process your request. - Data: Full name, company, role, email, phone number - Purpose: Responding to inquiries - Legal Basis: Contract - Retention: Until the purpose is fulfilled ### When We Provide Knowledge and Information When we provide you with free information and knowledge content, whether online or through our events, or when you participate in our events or webinars, we request your consent to use your data for marketing purposes in return. When you subscribe to our newsletter, we only do so upon your explicit consent. You can revoke your consent at any point of time for the future - Data: Name, company information, email - Purpose: Marketing, relationship maintenance - Legal Basis: Contract, consent - Retention: 2 years or until consent is revoked ### When You Are Interested in Tekkr’s Services If you are interested in our products and services in more detail, we offer you an expert appointment or a web demo. You can also test Tekkr for free. For these purposes, we will of course process your contact data (e.g. email address, name, surname etc). If you then purchase and use Tekkr, i.e. become our customer, we transfer the data to our customer base. - Data: Name, company information, telephone number, email address, calendar items, bank account details for customers only - Purpose: Marketing, customer relationship - Legal Basis: Pre-contract negotiations, contract - Retention: 2 years or customer relationship duration ### When You Exercise Your Data Subject Rights The privacy law gives you a number of data protection rights. We present these briefly further below. You can find more details in Art. 13 - 22 of the GDPR. If you want to exercise your data protection rights, please contact us. To ensure that you can exercise your rights we must process some of your data, such as name, surname, email address and some others, for example, to verify your identity and to reply to your request. This will generate further data about your person, which we will also process. - Data: Name, email, request details - Purpose: Fulfilling requests - Legal Basis: Legal obligation - Retention: Two years ## Trusted Third Parties Who Process Your Data For a current list of our third-party processors, please contact us at [privacy@tekkr.com](mailto:privacy@tekkr.com). --- # Agent Deployment URL: https://www.tekkr.ai/product/agents Agent Deployment # Get the work off your team's table. Most AI programmes make people faster at work they still have to do. We find the processes you run thousands of times a year, build agents that own them end to end, and run them in production. [Get Demo](https://www.tekkr.ai/get-demo)[How we work](https://www.tekkr.ai/services) Agent fleet Live Invoice intake Finance Running Order confirmations Supply chain Running Stock reconciliation Operations Awaiting approval Vendor follow-ups Procurement Running The gap ## Adoption is not delegation Only 23% of companies are scaling an agentic system in even one business function, and rarely past a tenth of the work inside it. Using AI and handing work to AI are different problems, and the second one is an engineering problem. ## It never decides alone above your threshold A refund over the limit, an account with a risk flag, a request too ambiguous to act on. The model proposes and policy decides, so anything costly waits for a person. Suspended runs keep their state, and an approval hours later resumes exactly where the run stopped. [Get Demo](https://www.tekkr.ai/get-demo) ## A trace that answers _why did it do that?_ Real processes branch. Two lookups run in parallel, a policy check joins them, and a value test decides which way the run goes. Every fork, every retry and every decision is recorded, so when something expensive happens the answer is on screen rather than in someone's memory. [Get Demo](https://www.tekkr.ai/get-demo) How we work ## Four steps, and the last one is the long one The first three get an agent working. The fourth makes it survivable in production, and it is where most of the engineering goes. - 01 · Find ### Locate the work worth taking Volume, cost per run, cycle time, error rate. If it cannot be measured today, we cannot prove we improved it tomorrow. - 02 · Build ### Constrain what the model can do Typed tools, validated arguments, output shaped into structures your systems accept. The agent proposes; the schema decides. - 03 · Deploy ### Connect it to real systems Scoped permissions and only the data the work needs. An agent earns production access the way a person does, with an audit trail behind every action. - 04 · Operate ### Make it trustworthy under failure Idempotent retries so a crash cannot double-apply an action, and golden-set replays that catch quality drifting before your customers do. FAQ ## Working with us ### ### ### ### ## What work would your team happily never do again? Bring us the process. We will tell you honestly whether an agent should own it. [Get Demo](https://www.tekkr.ai/get-demo) --- # Context Engineering URL: https://www.tekkr.ai/product/context Context Engineering # The model is rarely the problem. What it was given is. An agent answering confidently from the wrong three paragraphs looks exactly like one answering from the right ones. Context engineering is the work of deciding what reaches the model — what to index, how to split it, what to retrieve, and when not to retrieve at all. [Get Demo](https://www.tekkr.ai/get-demo)[Evaluation & Testing](https://www.tekkr.ai/product/evaluation) The problem ## Most “the AI got it wrong” is really “the AI never saw it” When an agent gives a bad answer the instinct is to change the prompt, or the model. Far more often the retrieval quietly returned the wrong passages — or returned nothing useful and the model filled the gap on its own. Neither failure looks like a failure from the outside, because the answer reads just as fluently either way. That is why context is worth engineering rather than assembling by hand and hoping. The pipeline ## Four decisions that determine what the model sees None of them are the model. Each one is a place where quality is quietly won or lost long before a prompt is written. - 01 · Ingest ### Pull from where it already lives Documents stay in the systems your teams already use. Ingestion is idempotent and content-hashed, so re-syncing a source costs nothing and the same file appearing in two places gets indexed once, not twice. - 02 · Chunk ### Split it where the meaning splits Most retrieval quality is won or lost here. We cascade through natural separators and count real tokens rather than characters, with deliberate overlap so a passage straddling a boundary is still findable. - 03 · Retrieve ### Search meaning, not keywords Vector search over an indexed corpus, with embeddings task-typed separately for documents and for queries. Storing a question the same way you store a paragraph is a small mistake that costs accuracy on every lookup. - 04 · Assemble ### Decide what earns the window The context window is finite and every passage in it displaces another. What survives is chosen on score and budget, with citations attached so any claim in the answer can be traced back to the text it came from. ## What the model was given, and what it was not Every answer carries the passages behind it — and, just as importantly, the ones that were deliberately left out. A passage dropped for scoring too low and one dropped as a duplicate are different problems, and you can see which happened. [Get Demo](https://www.tekkr.ai/get-demo) Where pipelines usually stop ## Three levers most retrieval setups never pull - ### Knowing when not to retrieve When a question falls outside what the corpus covers, retrieval is skipped rather than padding the prompt with weakly related passages that make the answer worse. Not retrieving is faster, cheaper, and often more accurate. - ### Three depths per source Not every document deserves full indexing. Sources are stored at full, summary or reference depth depending on how they are actually used, and identical content shares embeddings instead of being paid for twice. Depth is a cost decision you should get to make deliberately. - ### Documents too long to embed Oversized files are summarised from their head, tail and sampled middle, falling back to a map-reduce pass when even that will not fit. A three-hundred-page contract stays searchable instead of being quietly skipped at ingestion. ## Index everything, but not to the same depth A policy your agent quotes several times a day and a board pack it touches once a quarter do not deserve the same treatment. Storing them differently is the difference between a corpus that scales and one that gets expensive faster than it gets useful. [Talk to an engineer](https://www.tekkr.ai/get-demo) How we know it works ## Retrieval quality is measurable, so we measure it Context precision, context recall, faithfulness, answer relevancy — retrieval has real metrics, and a pipeline without them is being tuned by feel. Every change to chunking, thresholds or depth runs against a fixed question set before it ships, so 'this feels better' becomes a number that either moved or did not. [How we evaluate→](https://www.tekkr.ai/product/evaluation) FAQ ## Questions worth asking ### ### ### ### ### ### ## Show us what your agent keeps getting wrong More often than not, the fix is upstream of the model. [Get Demo](https://www.tekkr.ai/get-demo)[Agent Deployment](https://www.tekkr.ai/product/agents) --- # Agent Evaluation & Testing URL: https://www.tekkr.ai/product/evaluation Evaluation & Testing # Your pilot works. Can you prove it? Agents fail quietly. A prompt gets edited, a model version moves, a tool's schema shifts — and quality drops without a single error being raised. We build the harnesses that measure what an agent actually does, so the decision to run it unattended rests on evidence instead of a good demo. [Get Demo](https://www.tekkr.ai/get-demo)[Agent Deployment](https://www.tekkr.ai/product/agents) The measurement gap ## This is where most projects stall - +40% quality gain on tasks inside AI's capability — and measurably worse output on tasks outside it. Same tool, same people. Source: Dell'Acqua et al. 2023, Harvard Business School / BCG, pre-registered field experiment with 758 consultants; published in Organization Science, 2025 - 46% of AI projects die somewhere between proof-of-concept and broad adoption Source: S&P Global Market Intelligence 2025, Voice of the Enterprise: AI & Machine Learning, 1,006 professionals in North America and Europe - 39% of organisations can attribute any enterprise-level EBIT impact to their AI work Source: McKinsey QuantumBlack, The State of AI in 2025, 1,993 respondents across 105 countries What gets measured ## Scoring the final answer tells you almost nothing An agent can produce a fluent, plausible reply having called the wrong tool, skipped a policy check and never completed the work. These are the four behaviours that decide whether it is safe to run unattended. - 01 · Tool selection ### Did it reach for the right thing The right tool, in the right order, with arguments that validate against the schema. This is deterministic and unarguable — assertions, not opinions — and it catches most real regressions before anything subjective is involved. - 02 · Task completion ### Did the work actually happen An agent that writes a confident summary of a refund it never issued has failed, however well the summary reads. Completion is checked against the state of the systems the run was supposed to change. - 03 · Rule adherence ### Did it stay inside the boundary Checked against the rules you define: thresholds, escalation rules, approval limits, data it should never have touched. An agent that reaches the right answer by stepping around an approval gate has failed the test, not passed it. - 04 · Failure behaviour ### What it does when things break A timeout, a malformed response, an input too ambiguous to act on. Graceful failure is a testable property, and it is precisely the property a demo is built to avoid ever showing you. ## A run you can read, not a score you have to trust Every case carries its own verdict and the reason behind it. Crucially, a deterministic assertion failure and a judge scoring lower are shown as different kinds of finding — because one is a build gate and the other is a question for a person. [Get Demo](https://www.tekkr.ai/get-demo) Before and after ship ## Three jobs, and only one of them happens before launch - ### Pin the behaviour Hand-labelled golden cases hold the behaviour still, so a prompt edit or a model upgrade has to prove it did no harm. New providers and new prompts run against the current baseline before they go anywhere near production. - ### Score the open-ended Where the output is prose there is nothing to assert against, so rubric-driven judges give a score that is at least comparable between runs. Retrieval gets measured properly — precision, recall, faithfulness — instead of being judged by how the answer reads. - ### Watch it in production No offline suite sees real traffic. Traced runs, sampled human review and drift signals tell you when live behaviour has wandered away from the cases you wrote, which is usually where the interesting failures were hiding. ## The same suite, three models, one decision Model choice is an evidence problem, not a preference. Running one suite across candidates turns it into a comparison you can defend to whoever signs the invoice — and shows you what you are trading away when you pick the cheaper one. [Talk to an engineer](https://www.tekkr.ai/get-demo) How we read the numbers ## Automated scoring is diagnostic. Human review is authoritative. A judge is a model with an opinion, and a rubric encodes the assumptions of whoever wrote it. A green suite is evidence, not proof. So we build harnesses that report which cases changed and why, keep deterministic assertion failures separate from a judge's disagreement, and put the cases that genuinely need a person in front of a person. We would rather show you a disagreement than average it away. FAQ ## Questions engineers ask ### ### ### ### ### ### ## Bring us the agent you cannot sign off on We will tell you what it does, where it breaks, and what it would take to trust it running unattended. [Get Demo](https://www.tekkr.ai/get-demo)[Agent Deployment](https://www.tekkr.ai/product/agents) --- # Security & Privacy — Configurato URL: https://www.tekkr.ai/product/security Security & Privacy # Your data stays in the EU. Your prompts stay private. Full stop. Privacy isn't a feature we added — it's the architecture we started with. Prompts are anonymized before storage, PII is stripped automatically, and nothing can be traced back to an individual. [Get Demo](https://www.tekkr.ai/get-demo)[See Pricing](https://www.tekkr.ai/pricing) By design, not by policy ## Security architecture - ### Prompts anonymized before storage We anonymize prompts before they're stored — stripping identifiable content so the data is useful for analytics but can never be traced back to a person or conversation. - ### PII automatically stripped Before any data reaches our analytics layer, personally identifiable information is removed automatically. The smallest unit of analysis is a team, never a person. - ### AES-256 encryption All stored data — aggregate analytics, configurations, account information — uses AES-256 encryption at rest and in transit. The standard banks and governments use. - ### Team-level analysis only No individual user profiles. No way to trace activity back to a specific person. The dashboard leadership sees contains the same aggregate data that teams themselves can access. - ### GDPR compliant by architecture EU-hosted infrastructure, automatic PII stripping, no individual tracking. Compliance isn't a checkbox we tick — it's how the system works. How your data flows ## From AI tool to dashboard — nothing personal survives AI Assistant Claude, Codex, Gemini… Metadata Only Prompts anonymized PII Stripped Automatically removed AES-256 Encrypted At rest & in transit EU Hosted GDPR by architecture Team Analytics No individual profiles The result ## People won't feel watched — because they aren't This is something we designed for from the start. The people using AI at your company will never feel surveilled. They see their own progress. Leadership sees department-level trends. Nobody sees individual conversations. ## AI analytics that your works council will actually approve. [Get Demo](https://www.tekkr.ai/get-demo)[Book a Strategy Session](https://www.tekkr.ai/book-strategy-session) --- # AI Adoption ROI Calculator URL: https://www.tekkr.ai/resources/ai-adoption-roi-calculator ROI Calculator # Your path to understand ROI for AI in your company From your existing data to a clear view of your AI ROI. See the return your rollout delivers today, your break-even point, and the upside as adoption grows. Question 1 of 5 ## How many AI licenses have you bought? seats The number of paid seats across your AI tools. Questions ## How the calculator works ### ### ### ### ### ### ## See the value with Configurato Configurato by Tekkr improves AI adoption, lifts productivity, and reports the return on your investment. Run the numbers on your own data with our team. [Book a demo](https://www.tekkr.ai/get-demo)[Explore the platform](https://www.tekkr.ai/product/agents) --- # Scaling Beyond Survival: Hard-Won Insights for Building Unicorns URL: https://www.tekkr.ai/resources/scaling-beyond-survival Whitepaper # Scaling Beyond Survival: hard-won insights for building unicorns Every VC-backed founder faces the same trade-off: move fast or build to last. The best do both. Get the patterns from Europe's fastest-scaling tech teams. --- # Advisory & Execution URL: https://www.tekkr.ai/services Advisory & Execution # Senior operators who've scaled unicorns. Now they scale yours. Tekkr deploys battle-tested tech leaders into Series B-D scale-ups to solve the scaling problems that slide decks can't fix. [Book a Strategy Session](https://www.tekkr.ai/book-strategy-session)[See Customer Stories](https://www.tekkr.ai/customers) - ![Parloa](https://www.tekkr.ai/images/logo-customer-parloa.svg) - ![Orbem](https://www.tekkr.ai/_next/image?url=%2Fimages%2Flogo-customer-orbem.webp&w=256&q=75) - ![Workpath](https://www.tekkr.ai/images/logo-customer-workpath.svg) - ![Forto](https://www.tekkr.ai/images/logo-customer-forto.svg) - ![Vimcar](https://www.tekkr.ai/images/logo-customer-vimcar.svg) - ![Plancraft](https://www.tekkr.ai/images/logo-customer-plancraft.svg) - ![Parloa](https://www.tekkr.ai/images/logo-customer-parloa.svg) - ![Orbem](https://www.tekkr.ai/_next/image?url=%2Fimages%2Flogo-customer-orbem.webp&w=256&q=75) - ![Workpath](https://www.tekkr.ai/images/logo-customer-workpath.svg) - ![Forto](https://www.tekkr.ai/images/logo-customer-forto.svg) - ![Vimcar](https://www.tekkr.ai/images/logo-customer-vimcar.svg) - ![Plancraft](https://www.tekkr.ai/images/logo-customer-plancraft.svg) - 9+ months Lost to avoidable scaling mistakes (without help) - $3B Client valuation achieved (Parloa) - 50+ Years combined operator experience ![](https://www.tekkr.ai/_next/image?url=%2Fimages%2Favatar-erik-muttersbach.webp&w=3840&q=75) Erik Muttersbach CTO, Forto > “After Series A, we lost more than 9 months through avoidable mistakes in building our tech organization, processes and team.” How we work ## Embedded execution, not slide decks - ### Diagnostics & Strategy Map bottlenecks, prioritize initiatives, and scope the highest-leverage engagement for your stage. Interviews, workshops, and a concrete plan — not a 60-page deck. - ### Embedded Operators Senior operators join your team, co-lead critical initiatives, and unblock cross-functional delivery. Deployed in days, not months. Fraction of VP cost, no guarantee-of-fit risk. - ### Capability Transfer Hand off operating models, playbooks, and systems your team can run on its own. The goal is always to leave your organization stronger than we found it. ## AI adoption is where product meets consulting. Configurato shows the adoption data. Tekkr's operators run the enablement programs. Together, they close the gap between 'has AI license' and 'productively AI-enabled.' [Explore AI Adoption](https://www.tekkr.ai/solutions/ai-adoption) Configurato Agent Which Claude skills is my Marketing team using this month, broken down by usage? Marketing used 6 Claude skills this month. Content drafting leads at 42% of usage, research at 27%. What we deliver ## Scalable capabilities for your tech org - [ AI ### AI Adoption Programs POCs, Champions Programs, full rollouts. Combine with Configurato's adoption features for measurable results. ](https://www.tekkr.ai/solutions/ai-adoption) - Product <> Commercial ### Product-Commercial Alignment A repeatable communication system that aligns Tech and Commercial on roadmap priorities and upcoming launches. - Product Ops ### Product Lifecycle Framework Define how products evolve from discovery to scale, embedding accountability and iteration at each stage. - Product Ops ### Product Release Process Structured, repeatable release system that gives tech and commercial teams full visibility from build to launch. - Product Ops ### PRD & PRFAQ Frameworks Standardized templates that drive clarity, alignment, and speed. Scattered ideas become crisp, validated decisions. - People ### Senior Tech Management Identify leadership capability gaps, bring in bar-raising leaders, and build scalable management systems. - People ### Roles & Responsibilities Explicit ownership and decision rights across Product, Tech, and Design. Less friction, faster execution. - Org Systems ### Information Management Replace scattered, outdated documents with structured and automated information management. Featured clients - [ ![Parloa](https://www.tekkr.ai/images/logo-customer-parloa.svg) From Series A to $3B unicorn — embedded across 7 initiatives. $3B Series D valuation Read more ](https://www.tekkr.ai/customers/parloa) - [ ![Orbem](https://www.tekkr.ai/images/logo-customer-orbem.svg) 4 major projects in 10 weeks — from chaos to focused execution. > “Tekkr brought clarity, focus, and speed. They didn't just advise; they helped us execute.” Read more ](https://www.tekkr.ai/customers/orbem) ![](https://www.tekkr.ai/_next/image?url=%2Fimages%2Favatar-stefan-ostwald.webp&w=3840&q=75) Stefan Ostwald Founder, Parloa > “Tekkr has been a great partner for our tech team. Their tools and playbooks have helped us scale our organization and accelerate how we work.” Your operators ## Leaders who've been in your seat - ![Philipp Römer](https://www.tekkr.ai/_next/image?url=%2Fimages%2Fteam-philipp-roemer.webp&w=3840&q=75) ### Philipp Römer CEO & Founder Former VP Product at Forto. Drove 60x revenue growth and scaled the team from 80 to 950+. - ![Barzel Segal](https://www.tekkr.ai/_next/image?url=%2Fimages%2Fteam-barzel-segal.webp&w=3840&q=75) ### Barzel Segal Senior Tech Advisor Founder/exec at Mindjet (→Adobe) and Identified (→Workday). Deep ML/AI strategy expertise. - ![Jackie Moyes](https://www.tekkr.ai/_next/image?url=%2Fimages%2Fteam-jackie-moyes.webp&w=3840&q=75) ### Jackie Moyes Principal Consultant Former VP People Ops at Yara, Junior Partner at McKinsey. Specialist in scale-up transformation. FAQ ## Common questions ### ### ### ### ### ## Your next scaling initiative starts with a conversation. [Book Strategy Session](https://www.tekkr.ai/book-strategy-session)[Download Whitepaper](https://www.tekkr.ai/resources/scaling-beyond-survival) --- # AI Adoption — Configurato + Tekkr Consulting URL: https://www.tekkr.ai/solutions/ai-adoption # From AI licenses to AI-enabled teams. Most companies buy AI tools. Few get real adoption. Configurato's adoption features combined with Tekkr's hands-on services close the gap. [Get Demo](https://www.tekkr.ai/get-demo)[Book a Strategy Session](https://www.tekkr.ai/book-strategy-session) - ~30% of AI licenses go unused in the average enterprise - 76% YoY growth in GenAI software — spend is accelerating - 14% of companies report clear and measurable AI ROI Product + Services ## Three pieces that close the adoption gap - ### The Product Configurato's adoption features: department leaderboards, user profiles with ranks and level-ups, engagement signals, drop-off detection. The data and gamification layer that makes adoption visible and motivating. - ### The Services Tekkr's adoption programs: POCs for early validation, Champions Programs to build internal advocates, full rollouts with structured enablement. The hands-on expertise that turns data into action. - ### The Outcome Measurable productivity uplift, sustained over time. Moving employees from 'has AI license' to 'productively AI-enabled' — and keeping them current as AI capabilities evolve through updated configurations. ## Day 1 to Day 30 Setup → First insights → Cost clarity → Shared playbooks → Full picture and first ROI report. Most teams are live same day. The full value unfolds over the first month. [Get Demo](https://www.tekkr.ai/get-demo) ![Configurato dashboard — org-wide adoption analytics](https://www.tekkr.ai/_next/image?url=%2Fimages%2Fconfigurato-dashboard-hero.webp&w=3840&q=75) Customer stories - [ Orbem 4 major projects in 10 weeks — building speed and systems for AI-powered medical imaging at scale. > “Tekkr brought clarity, focus, and speed. They didn't just advise; they helped us execute.” Read more ](https://www.tekkr.ai/customers/orbem) FAQ ## Adoption questions ### ### ### ### ## See your adoption data. Then decide if you need help. [Get Demo](https://www.tekkr.ai/get-demo)[Book a Strategy Session](https://www.tekkr.ai/book-strategy-session) --- # Terms of Use URL: https://www.tekkr.ai/terms-of-use # General Terms & Conditions Last updated: October 20, 2024 ## 1\. Background 1.1 Tekkr GmbH (“Tekkr”) offers a web-based software-as-a-service (SaaS) platform (“Software”) and associated services (“Services”). 1.2 These general terms and conditions (“GTC”) govern the subscription for the Software and the provision of Services to the customer. Software and Services may also be subject to additional offer documents or similar agreements issued by Tekkr (together “Agreement”). Services may be subject to specific supplemental terms that apply to the customer’s subscription, and these supplemental terms form part of the Agreement. 1.3 Deviating terms and conditions of the customer do not apply to the Agreement unless Tekkr expressly agrees to their application in writing. ## 2\. Conclusion of Contract, Trial 2.1 The use of the Software requires creating an account (“Account”). By creating an Account, the customer submits a binding offer to conclude an Agreement for the free use of the Software for trial purposes. Tekkr may accept this offer by sending a notification to the provided email address with the login details for the Account setup. Upon Account activation, Tekkr grants the customer a free right to use the Software for a period of 30 days for trial purposes (“Trial”). The customer is entitled to one Trial. Tekkr may extend the Trial at its sole discretion. After the expiration of the Trial, the customer’s Account will be blocked. 2.2 After expiration of the Trial, the customer may conclude a fee-based Agreement with Tekkr for the Software and/or Services. The customer can choose between different Software plans with varying scopes of additional apps for a predefined maximum number of employees. 2.3 Fee-based Agreements may be concluded by the customer by (a) selecting the Software and Services and adding the required contract information in their Account with Tekkr’s confirmation, or (b) requesting a respective offer in writing or text form from Tekkr and the customer accepting the same. ## 3\. Scope of Software and Services 3.1 Tekkr shall provide the Software and Services during the subscription term of the Agreement. The scope of functionalities for the Software and the description of Services shall be made available to the customer on the Tekkr website or otherwise (e.g., via an individual offer) (“Service Description”). 3.2 Certain Software components may be subject to fair use as reasonably determined and communicated by Tekkr (“Fair Use Principle”). Inappropriate or excessive use of the relevant functionality entitles Tekkr, after prior notice, to restrict the customer’s use of the relevant functionality. 3.3 The customer can switch between offered plans of the Software and change the maximum number of employees that can be administered by a plan. Tekkr shall invoice any additional amounts without undue delay or as agreed between the parties. Upgrades take effect from the date the customer makes or confirms the adjustment. Downgrades follow the notice periods outlined in sections 7.2 and 7.3. Refunds are not provided for downgrades. 3.4 Tekkr may temporarily suspend (without liability) the customer’s access to any portion of the Software and Services if (a) Tekkr reasonably determines that there is a threat or attack on the Software, or (b) the customer’s use of the Software disrupts or poses a security risk, or (c) the customer has exceeded the Fair Use Principle, or (d) any amount owed by the customer under the Agreement is thirty (30) or more days overdue. Tekkr shall provide notice in advance (where reasonably possible) of any Suspension and updates regarding resumption of Software or Services following any Suspension. ## 4\. Availability 4.1 Tekkr does not guarantee the Software availability. While Tekkr strives to maintain high uptime and performance, interruptions may occur due to various factors beyond our control. Customers are encouraged to implement their own backup and contingency plans to mitigate potential disruptions. 4.2 Tekkr does not guarantee support. Although Tekkr aims to provide timely and effective support, response times and resolutions are not guaranteed. Customers should consider having internal resources to handle urgent issues and rely on Tekkr support as a supplementary measure. ## 5\. Customer Responsibilities 5.1 Major obligations of the customer include, but are not limited to, the following: 5.2 During the Trial, the customer must review the functionalities of the Software and notify Tekkr of any defects or deviations from the Service Description before concluding a fee-based Agreement. The customer cannot claim defects known during the Trial but not reported before concluding a fee-based Agreement. 5.3 The customer is solely responsible for the content and data processed within the Software and must use the Software in accordance with the Agreement and applicable laws, without infringing third-party rights. The customer must inform Tekkr immediately of any misuse or suspected misuse of the Software, data protection or security risks, or risks to the service provided by Tekkr. 5.4 The customer must ensure the following technical requirements: - Adequate internet connection in terms of bandwidth and latency. - Use of the latest versions of supported browsers (e.g., Google Chrome, Microsoft Edge, Mozilla Firefox) and permitting functional cookies for optimal usability. - Implementation of state-of-the-art IT security measures. - Prohibition of shared accounts and ensuring users do not share login data. - Secure internet connections, preferably using company-owned VPNs. 5.5 The customer is responsible for the professional setup and administration of the Account, including data migration, configuration, integration setup, verification, and user management, regardless of Tekkr’s support. ## 6\. Grant of Rights 6.1 Tekkr grants the customer a non-exclusive, non-transferable, and time-limited right to use the subscribed Software for the agreed term. Rights to Third-Party Systems and Partner Integrations are governed by the respective provider’s terms. 6.2 The customer undertakes to use the Software only in accordance with the Agreement and not to provide it to third parties. If the Software plan allows, the customer’s usage right extends to affiliates. 6.3 Tekkr may process non-personal or anonymous data to develop and improve functionality and the customer’s experience with the Software. The customer agrees that Tekkr owns all rights to and can use such data for development, diagnostic, security, and marketing purposes. ## 7\. Term and Termination 7.1 The customer can choose a monthly or yearly subscription Agreement. For Services, the Software’s term applies unless stated otherwise. 7.2 For monthly subscriptions, an initial term of one month applies. The Agreement renews monthly until either party terminates with at least 15 days’ notice prior to renewal. 7.3 For annual subscriptions, an initial term of one year applies. The Agreement renews yearly until either party terminates with at least three months’ notice prior to renewal. 7.4 Both parties retain the right to terminate the Agreement for good cause. 7.5 Termination notice must be given in writing. All licenses and rights granted under the Agreement terminate immediately upon termination. ## 8\. Payment Terms 8.1 The customer agrees to pay the fees for the Software and any applicable Services as per the offer or invoice and authorizes Tekkr to conduct direct debits from the designated bank account or credit card. Electronic invoices will be sent to the customer. 8.2 All amounts and fees are exclusive of taxes, duties, levies, tariffs, and other governmental charges (“Taxes”). The customer is responsible for payment of all Taxes, excluding taxes based on Tekkr’s net income. 8.3 For monthly subscriptions, the billing period begins on the Agreement commencement date or as otherwise agreed. 8.4 For annual subscriptions, the billing period begins on the Agreement commencement date or as otherwise agreed, with payment due two weeks from the invoice date. ## 9\. Warranty, Claims, and Obligations in Case of Defects 9.1 Sections 9.2, 9.4, 9.6, and 9.7 apply only to paid Software/Services. For free services, Tekkr’s liability for defects is limited to fraudulent intent. 9.2 Tekkr shall provide the Software free from material and legal defects and maintain it in a condition suitable for contractual use during the Agreement term. 9.3 Defects or system disruptions must be reported by the customer without undue delay. The customer will support Tekkr in error identification and correction. 9.4 Tekkr shall remedy defects within a reasonable period. For total failures reported within support hours, Tekkr aims for a four-hour response time. For minor errors, Tekkr aims for a one-day response time. 9.5 Tekkr may provide temporary workarounds and eliminate the actual cause later. 9.6 Strict liability for initial defects is excluded. 9.7 Defect claims expire within 12 months, except for defect claims related to damages for which Tekkr is mandatorily liable. ## 10\. Limitation of Liability 10.1 Tekkr is liable according to statutory provisions for damages resulting from injury to life, body, or health, and for other losses due to intent, gross negligence, or fraudulent intent. For paid services, Tekkr is also liable for damages covered by mandatory statutory provisions, such as guarantees, fraudulent concealment of a defect, or German Product Liability Law. Guarantees by Tekkr are only given in written form. 10.2 In case of slight negligence for paid services, Tekkr is only liable for damages due to breaches of duty that endanger the Agreement’s purpose or breaches that enable proper execution of the Agreement. In these cases, Tekkr’s liability is limited to typically predictable damages. Liability for slight negligent breaches not classified as cardinal obligations is excluded unless Tekkr is liable by law. 10.3 For free services, Tekkr is liable only for damages based on intent, gross negligence, or fraudulent intent. This limitation does not apply to damages resulting from injury to life, body, or health. 10.4 The limitations of liability also apply to claims against Tekkr’s executive employees, employees, other agents, or subcontractors. ## 11\. Data Protection and Confidentiality 11.1 Tekkr acts as a processor for the customer data stored and processed in the Software, with the customer as the data controller. 11.2 “Confidential Information” shall mean any information, no matter whether written or oral, which (i) by its nature is confidential or subject to secrecy or (ii) which the party, whom the information is transmitted to, must have recognized as confidential and a subject to secrecy because of exceptional circumstances. Confidential Information includes, in particular, product descriptions and specifications as well as prices. Each party agrees to the following: 11.2.1 Not to disclose Confidential Information of the respective other party to third parties without express consent (at least in text form). 11.2.2 To undertake to use Confidential Information only for contractually agreed purposes. 11.2.3 To take at least the same precautions as they do in regards to their own Confidential Information. Such precautions shall at least be reasonable to prevent disclosure to unauthorized third parties. In addition both contracting parties are obliged to prevent the unauthorized disclosure or use of Confidential Information by their customers, employees, subcontractors or legal representatives. 11.2.4 To inform each other in text form of any misuse of Confidential Information. 11.3 Confidential Information shall not include information which: 11.3.1 Was known to the other party prior to transmission and without an existing confidentiality agreement, 11.3.2 Is transmitted by a third party not subject to a similar confidentiality agreement, 11.3.3 Is otherwise publicly known, 11.3.4 Was independently developed without using confidential information, 11.3.5 Is released for publication in text form, or 11.3.6 Is required to be transmitted due to a final legally binding court order or authority provided that the party affected by the transmission is informed in time in order to take legal protection actions. 11.4 Neither party shall obtain Confidential Information by means of reverse engineering. “Reverse Engineering” in this context means all actions, including observing, testing, examining and reassembling, with the aim of obtaining Confidential Information. 11.5 The restrictions contained in sections 11.2 to 11.4 will continue to apply until the earlier of the relevant Confidential Information ceasing to be confidential and a period of five years following termination of the Agreement. ## 12\. Amendments 12.1 Tekkr has the right to change these GTC at any time or to amend regulations for the use of any newly introduced additional services or features of the Software or Services. Changes and amendments to these GTC shall be announced to the customer by email to the indicated email address not later than four weeks before the scheduled changes come into force. The customer’s consent to the change of the GTC will be deemed granted if the customer does not object to the amendment in text form within a period of two weeks, beginning with the day following the day of the announcement of the amendment. Any announcement shall indicate the relevant amendment, the possibility of objection, the deadline for an objection, the text form requirement and the outcome of an objection. 12.2 Tekkr reserves the right to modify the Software and/or Services to offer deviating functionalities, unless changes or deviations are not reasonable for the customer. If significant change of the Software supported workflow of the customer and/or limitations in usability of so far generated data go along with the provision of a modified version of the Software or a change of functionality of the Software, Tekkr will announce this to the customer in text form at the latest four weeks before the effective date of such a change. If the customer does not object to the change in text form within a period of two weeks upon receipt of the notification of change, the change shall become part of the contract. Any announcement shall indicate the relevant amendment, the possibility of objection, the deadline for an objection, the text form requirement and the outcome of an objection. 12.3 Tekkr further reserves the right to modify the Software and/or Services to offer deviating functionalities, (i) to the extent necessary to make the services offered by Tekkr compliant to the (case) law applicable to such services, in particular if the legal situation changes; (ii) to the extent Tekkr complies with a court order or authority decision addressed to Tekkr; (iii) to the extent necessary to eliminate security vulnerabilities of the software; (iv) due to significant changes in the services or contractual conditions of third-party providers or subcontracting companies, or (v) to the extent that this is predominantly beneficial for the customer. Tekkr especially reserves the right to restrict or discontinue the provision of additional functionalities or Integrations if the technical partners for these additional functionalities or the providers of the Third-Party Integrations significantly change or limit their services or terms of service and Tekkr can therefore no longer reasonably be expected to continue providing the above, such as if the additional expense due to Tekkr’s involvement would be economically unreasonable. For the case of annual calculation, the customer will receive an appropriate pro rata reimbursement of fees paid in advance, provided that the additional functionality or Integration was invoiced separately. 12.4 Tekkr is entitled to adjust its list prices to compensate personnel cost or other cost increases annually in an appropriate amount. Tekkr will announce these price adjustments and the effective date of the price adjustments to the customer in text form. The price adjustments shall not apply to the periods the customer has already paid for. If the price increase is more than 5% of the previous price, the customer may object to this list price increase within a period of two weeks from notification. A change in the price resulting from a change in the scope of features or the number of employees to be administered shall not be deemed a price adjustment within the meaning of this section 12.4. 12.5 If the customer objects to a change within the meaning of this section 12 in accordance with the relevant notification requirements, the proposed change will not be effective and the Agreement shall continue under the existing terms. In this case Tekkr reserves the right to terminate the Agreement extraordinarily on one month’s notice. 12.6 Except as set out in sections 12.1 to 12.4, any variation to the Agreement shall be agreed by the parties in text form. ## 13\. Final Provisions 13.1 Unless otherwise agreed, any notification or declaration under the Agreement shall be made in writing which includes text form (e.g., email). Amendments to the Agreement shall be made in writing or text form. This shall also apply to the waiver of this form requirement. 13.2 If any provision of the Agreement is invalid, illegal or unenforceable, the other provisions of the Agreement will remain enforceable and the invalid or unenforceable provision will be deemed modified so that it is valid and enforceable to the maximum extent permitted by law. 13.3 The Agreement between the parties shall be governed by and construed in accordance with the laws of the Federal Republic of Germany excluding the UN Convention on Contracts for the International Sale of Goods. Exclusive place of jurisdiction for all disputes arising from and/or in connection with the Agreement between Tekkr and the customer is, as far as legally permissible, Berlin. --- # Webinar Recording: Scaling Internal AI Adoption URL: https://www.tekkr.ai/webinar Webinar Recording · Aired July 22, 2026 # Fostering internal AI adoption at scale Missed the live session? Watch the full recording of our conversation on the real challenges of rolling out AI inside your own team — and how to do it as your organization scales. [Watch the recording](#recording) ![AI Rollout Webinar](https://www.tekkr.ai/_next/image?url=%2Fimages%2Fwebinar-ai-rollout.webp&w=3840&q=75) ## What this webinar covers Everyone is racing to adopt AI in their own organization. But few are learning from the mistakes and learnings of those who have already been there. Your AI rollout is never smooth. Lots of initial excitement, lots of moving parts, lots of ways to get stuck. This webinar won’t be about the theory. We’re sharing the real, unfiltered learnings about AI adoption in complex organizations. Our goal is to start an honest conversation about what actually works (and what doesn’t) when rolling out AI at scale. **What you will take away:** Very concrete, practical takeaways to help you prevent the most common roadblocks and build a genuinely AI-savvy company. Speakers ## Who you'll hear from - ![Tobias Klaer](https://www.tekkr.ai/_next/image?url=%2Fimages%2Favatar-tobias-klaer.jpg&w=3840&q=75) ### Tobias Klaer Head of Operational Excellence, Orbem - ![Philipp Roemer](https://www.tekkr.ai/_next/image?url=%2Fimages%2Fteam-philipp-roemer.webp&w=3840&q=75) ### Philipp Roemer CEO & Founder, Tekkr — former VP Product at Parloa and Forto ## Watch the recording Tell us where to reach you and the full recording unlocks below.